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Program Participant Engages in Group Activity
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Valuing the Customer with Polished Communication Skills
This program is designed to offer customer service providers with professional communication skills.
- Communicating with Credibility and Professionalism
- Communicating with Tactful Assertiveness
- Responding Professionally in Difficult Situations
This eight-hour program is targeted for all associates in an organization that communicate with customers.
We can tailor this program and deliver it on-site for your employees and leaders.
Facilitator
![Deborah Easton](https://www-s3-live.kent.edu/s3fs-root/s3fs-public/styles/profile_photo_internal/public/deborah-easton_1.jpg?VersionId=9wC2tRIxgb6a.G7aL2MJUrbnw2E.O4MH&h=43f991c4&itok=UXYrK3AI)
两性色午夜 facilitator Deborah Easton has been a communications coach for 30 years, and provides audiences with practical and effective advice for communicating with colleagues, customers and direct reports.
鈥淒ebbie was great! This seminar was beneficial and I will have so much less stress as a result and customers will benefit as well.鈥
Laurie Robinson, Collections,
Credit First National Association