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Add employee coaching to your supervisory tool belt! Effective coaches offer their employees leadership opportunities through development while promoting a positive, creative working environment.  This workshop examines performance management via case studies and activities to help supervisors become employee motivators and provides the GAP model for supervisors to use for improving employee performance.

This workshop is idea for supervisors and managers.

Through Develop Your Team Performance, you will:

• Discover the benefits of quality performance management
• Practice the GAP change model for improving employee performance
• Identify methods to help motivate employees

• Explore resources and proactive steps, informally and formally, that are available to improve employee performance

Have trouble effectively dealing with workplace conflict? Ever feel like you spend too much time going around and around without any resolution?  Then, this is the course for you!

Guided by a self-assessment tool and practical exercises, you will:

• Discover their preferred conflict management style
• Learn how to distinguish between the different styles of conflict
• Gain practical experience in applying conflict styles
• Explore communication strategies

This workshop is ideal for all Á½ÐÔÉ«ÎçÒ¹ faculty and staff.

This workshop counts toward 3.0 hours of your annual Beyond Compliance requirement.

Research shows that one hour of proper planning saves 10 hours of ‘doing’.  This workshop explores the planning process and rationale behind making problem-solving and decision-making easier. Learners engage in the ‘basics’ of planning a project, focusing on step-by-step instructions and tools to help eliminate problems before they arise. Learners walk away with hands-on experience using various methods and techniques to construct an effective plan from the ground up.

This workshop is idea for supervisors and managers.

Through Planning Basics, you will:

• Create a project plan using a seven step planning process
• Identify internal and external conditions through a SOAR analysis
• Incorporate SMART goals to enrich the planning process
• Identify and apply various decision-making strategies during a scenario

We face change on a daily basis, whether at work or home. It can be one of the most difficult situations to handle, especially if we resist the change. This workshop provides an assessment and model that addresses concerns learners have while moving through the four phases (denial, resistance, exploration and commitment) of change. Learners will explore the four phases of change, pinpoint their current stage in the transition process and develop an action plan for managing change transitions.

This workshop is ideal for managers and experienced supervisors.

Building upon information learned in Part 1, this workshop explores methods for managers to enhance their directing and delegating skillsets using DiSC to adapt to other styles. They will discuss and write a plan on how to effectively engage an employee that has a different style from their own.

This workshop is ideal for managers and experienced supervisors.

This workshop utilizes the popular and proven DiSC methodology for understanding human behavior. Based on the work of behavior psychologist William Moulton Marston, DiSC has shown tremendous success in improving communication skills and directly improving the employee/supervisor relationship. Learners will complete an online assessment before the first workshop. DiSC results are reviewed during the classroom session. Discussion includes a general overview of DiSC management styles and their impact in the workplace.

This workshop is ideal for managers and experienced supervisors.

Building on material learned in Parts 1 and 2, learners explore the environments they create through their styles and learn to identify the motivational needs of others. They will discuss and construct a plan on how to effectively engage employees with motivational styles different from their own.

This workshop is ideal for managers and experienced supervisors.

Understanding personal listening approaches is essential to productive communication. Good communication skills in the workplace are one of the most important factors leading to successful teams, groups and organizations. Effective listening skills are crucial to communicating productively both inside and outside the organization. This workshop will help you become an active, purposeful listener in a wide variety of situations for more powerful communication. Learners will complete an online self-evaluation to learn about their preferred listening style and receive feedback on strengths and opportunities for improvement.

This workshop is ideal for all Á½ÐÔÉ«ÎçÒ¹ faculty and staff.

Through Listening with Purpose, you will:

• Explore factors that influence our listening abilities
• Learn the five approaches to listening
• Practice recognizing and using effective approaches for different listening situations
• Discover your own listening approaches
• Create action plan to help apply listening skills

The Institute for Excellence represents a new approach to self and organizational development. Born out of the Institute for Excellence in Leadership, this new method will facilitate development and excellence at all levels of the university by utilizing two related but unique programs tailored to the needs of the individual contributor and the administrator at Á½ÐÔÉ«ÎçÒ¹. These two programs are typically year long development experiences requiring an application for potential participants to be considered.

The Institute for Excellence for the Individual Contributor will accelerate performance through increasing personal excellence and aligning personal leadership within Á½ÐÔÉ«ÎçÒ¹ University.

The Institute for Excellence for Administrators will accelerate performance through increasing leadership capacity at the department or unit level and aligning vision, talent and behaviors for excellence at the department or unit level.

Both programs will meet monthly and spend time with Á½ÐÔÉ«ÎçÒ¹ and external leaders, in addition to exploring various models of personal development. Action learning is where participants apply what he or she has learned for improved performance. Contact Training and Development at 330-672-2100 or hrd@kent.edu for more information.

(Registration Link Coming Soon)

How effectively do you establish and develop goals for your department or unit? This workshop takes a detailed look at seven important skill categories of effective goal setting. An assessment will be used to identify proficiency levels in goal setting, and explore the steps needed to achieve unit or department goals.  Learners receive input on their strengths and development opportunities.

This workshop is ideal for managers and experienced supervisors.